If you got Kennewick's PFAS notice, you don't need a sales pitch — you need your own tap tested by someone who's been treating water for over 20 years. The test is priced up front. The answers are straight. What you do next is up to you.
That's the city's number. Your house isn't on this report.
Test my tap →The city itself says most customers don't need to take immediate action, and that these concentrations are tiny. We agree there's no reason to panic. Here's the honest picture:
One source — the Ranney Collector on the Columbia — supplies 50–60% of Kennewick's water and is where every PFAS detection has occurred. It blends with treated water before it reaches you, which is why no notice can tell you what's at your tap.
The city is building a roughly $33 million treatment facility — expected to be running in 2028. Until then, testing continues quarterly, and so do the notices. This story isn't going away next month.
Boiling won't remove PFAS. Letting it sit won't either. What can lower it is filtration certified for PFAS reduction — sized and installed for your home's actual numbers, which is why we test first and talk second.
You've probably seen the ads: big discounts, urgent deadlines. Here's our problem with that — a price that can drop $1,000 the moment you hesitate was never the real price. Ours doesn't play that game.
We don't mark it up so we can mark it down. The number we quote is the number it costs — the same number your neighbor got.
We test your water and show you exactly what we find, at your kitchen table. If your numbers look fine, we'll tell you that too — and shake your hand on the way out.
PFAS, hardness, iron, chlorine — Tri-Cities water has its own personality. We size the fix to your tap's actual results, not to whatever's on the truck.
20+ years in this business, with real storefronts in Kennewick, Richland and Yakima. The company that installs your system should be the one that services it in 2036. We plan to be.
Soft Water Specialists isn't a franchise or a call center. It's a local company built on more than two decades of exactly one thing: what's in your water, and how to fix it. It's the kind of company the Water Quality Association recognizes for business excellence — a bar most water companies in this region never clear.
That's who shows up at your door with a test kit: a water professional, there to test and explain — not to close.
Five-star Google reviews from your neighbors across the Tri-Cities
Years treating water — softening, filtration, and purification
Water Quality Association member — recognized for business excellence
Water Quality Association member — holder of the WQA's Business Excellence recognition, with WQA-certified expertise rare in Eastern Washington.
Real locations you can walk into — Kennewick, inside the Richland Walmart, and Yakima
Tell us where you are and we'll set up your PFAS water test — price quoted up front. We'll check what matters — including the things the city notice can't see from the treatment plant — and show you exactly what we find. No obligation, no pressure, and if your water's fine, that's exactly what we'll say.
Rather just talk to a person?
(509) 845-7638